Process

How it works

Four steps.
One clean file.

Simple, transparent, and fast. You send the file — we diagnose, repair, and return it ready to upload. No surprises, no hidden fees.

The process

What happens
step by step

01
Send your file

Email your broken CSV or XML file to hello@gocsvfix.com. Tell us the platform you’re targeting and describe what’s failing. That’s all we need to get started.

What to include
  • Your CSV or XML file attached
  • Target platform (Shopify, Amazon, WooCommerce)
  • Brief description of the error
  • Any format requirements
02
We diagnose — free

We analyze your file, identify every error, and confirm the full scope of the repair. You receive a clear diagnosis and a flat price before we touch anything.

What you get
  • Full error report
  • Flat price quote
  • Estimated delivery time
  • No obligation to proceed
03
We repair — manually

Every fix is done by hand and reviewed before delivery. We don’t run blind scripts — a human checks your data at every stage to make sure nothing is missed.

Our approach
  • Manual review before & after
  • No automated bulk processing
  • Platform-specific validation
  • Quality check on every row
04
You receive a clean file

We deliver a validated, platform-ready file. If it doesn’t import correctly on the first try, we fix it again at no extra charge. No questions asked.

Delivery includes
  • Clean, validated file
  • Brief repair summary
  • Import instructions if needed
  • Free re-fix guarantee
Turnaround times
A few hours Diagnosis

We analyze and quote your file within a few hours of receiving it.

24h Basic fix

Simple CSV or XML repairs delivered within 24 hours.

48h Deep clean

Complex files with full validation and platform mapping.

5 days Full project

Multiple files, platform migrations, complete normalization.

Our satisfaction
guarantee

If the repaired file doesn’t work correctly on your platform after delivery, we fix it again at no extra charge. We don’t consider a job done until your file imports cleanly.

100% Satisfaction guarantee

Ready to get started?

Send your broken CSV or XML and we’ll get back to you with a free diagnosis within a few hours.

Send your file →